Terms and Conditions

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Terms & Conditions, Privacy Policy & Refund Policy

Last Updated: 09/04/2026

Welcome to EK NISCHAYA FOUNDATION. By accessing or using our website, mobile application, or learning platform (collectively referred to as the “Platform”), you agree to the following Terms & Conditions, Privacy Policy, and Refund Policy.


1. Use of Platform

  • The Platform is intended for educational purposes only.
  • Users must provide accurate and complete information during registration.
  • You must be at least 13 years old to use our services.

2. User Account Responsibility

  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any activity under your account will be considered your responsibility.
  • Sharing login details with others is strictly prohibited.

3. Course Access & Usage

  • All purchased courses are for personal, non-commercial use only.
  • Course content (videos, PDFs, notes) must not be copied, distributed, or resold.
  • If we detect misuse, we reserve the right to suspend or terminate your account without prior notice.

4. Intellectual Property Rights

  • All content available on the Platform is the property of ek nischaya foundation.
  • Unauthorized reproduction or distribution is strictly prohibited and may lead to legal action.

5. Payments & Pricing

  • All payments must be made through authorized payment gateways.
  • Prices of courses may change without prior notice.
  • We are not responsible for payment failures due to banking or technical issues.

6. Refund & Cancellation Policy

  • All course purchases are non-refundable once access is granted.

Exceptions:

Refunds may be considered only in the following cases:

  • Duplicate payment
  • Technical issue from our side preventing course access

Refund Process:

  • Requests must be made within 3–5 days of purchase
  • Users must provide valid proof of payment
  • Approved refunds will be processed within 7–10 working days

Cancellation:

  • Once a course is purchased, cancellation is not allowed.

7. Privacy Policy

7.1 Information We Collect

We may collect:

  • Name, Email Address, Mobile Number
  • Payment-related details (handled securely via third-party gateways)
  • Platform usage data (course progress, activity logs)

7.2 How We Use Your Information

  • To provide and improve our services
  • To send important updates and notifications
  • To offer customer support

7.3 Data Protection

  • We implement appropriate security measures to protect your data.
  • We do not sell or share your personal data with unauthorized third parties.

7.4 Third-party Services

We may use:

  • Payment gateways (e.g., Razorpay, Stripe)
  • Analytics tools

7.5 Cookies

  • We use cookies to enhance user experience.

7.6 User Rights

  • You can request to update or delete your personal data by contacting us.

8. Limitation of Liability

  • We are not responsible for:
    • Internet connectivity issues
    • Device compatibility problems
    • Academic performance or exam results

9. Termination of Services

  • We reserve the right to suspend or terminate user accounts if any terms are violated.

10. Changes to Policy

  • We may update this document at any time without prior notice.
  • Continued use of the Platform means acceptance of updated terms.

11. Contact Information

For any queries or support, please contact us:

Email: eknischayafoundation@gmail.com
Address: 2nd Floor, vivek medicose near talai wale balaji mandir mandsaur district - Mandsaur (M.P.)