Terms & Conditions, Privacy Policy & Refund Policy
Last Updated: 09/04/2026
Welcome to EK NISCHAYA FOUNDATION. By accessing or using our website, mobile application, or learning platform (collectively referred to as the “Platform”), you agree to the following Terms & Conditions, Privacy Policy, and Refund Policy.
1. Use of Platform
- The Platform is intended for educational purposes only.
- Users must provide accurate and complete information during registration.
- You must be at least 13 years old to use our services.
2. User Account Responsibility
- You are responsible for maintaining the confidentiality of your login credentials.
- Any activity under your account will be considered your responsibility.
- Sharing login details with others is strictly prohibited.
3. Course Access & Usage
- All purchased courses are for personal, non-commercial use only.
- Course content (videos, PDFs, notes) must not be copied, distributed, or resold.
- If we detect misuse, we reserve the right to suspend or terminate your account without prior notice.
4. Intellectual Property Rights
- All content available on the Platform is the property of ek nischaya foundation.
- Unauthorized reproduction or distribution is strictly prohibited and may lead to legal action.
5. Payments & Pricing
- All payments must be made through authorized payment gateways.
- Prices of courses may change without prior notice.
- We are not responsible for payment failures due to banking or technical issues.
6. Refund & Cancellation Policy
- All course purchases are non-refundable once access is granted.
Exceptions:
Refunds may be considered only in the following cases:
- Duplicate payment
- Technical issue from our side preventing course access
Refund Process:
- Requests must be made within 3–5 days of purchase
- Users must provide valid proof of payment
- Approved refunds will be processed within 7–10 working days
Cancellation:
- Once a course is purchased, cancellation is not allowed.
7. Privacy Policy
7.1 Information We Collect
We may collect:
- Name, Email Address, Mobile Number
- Payment-related details (handled securely via third-party gateways)
- Platform usage data (course progress, activity logs)
7.2 How We Use Your Information
- To provide and improve our services
- To send important updates and notifications
- To offer customer support
7.3 Data Protection
- We implement appropriate security measures to protect your data.
- We do not sell or share your personal data with unauthorized third parties.
7.4 Third-party Services
We may use:
- Payment gateways (e.g., Razorpay, Stripe)
- Analytics tools
7.5 Cookies
- We use cookies to enhance user experience.
7.6 User Rights
- You can request to update or delete your personal data by contacting us.
8. Limitation of Liability
- We are not responsible for:
- Internet connectivity issues
- Device compatibility problems
- Academic performance or exam results
- Internet connectivity issues
- Device compatibility problems
- Academic performance or exam results
9. Termination of Services
- We reserve the right to suspend or terminate user accounts if any terms are violated.
10. Changes to Policy
- We may update this document at any time without prior notice.
- Continued use of the Platform means acceptance of updated terms.
11. Contact Information
For any queries or support, please contact us:
Email: eknischayafoundation@gmail.com
Address: 2nd Floor, vivek medicose near talai wale balaji mandir mandsaur district - Mandsaur (M.P.)
